Last Updated: 17/05/2025
Thank you for shopping at Tookkart! This Shipping and Delivery Policy outlines how we process and ship your orders.
1. Shipping Destinations
We currently ship to the following locations: only India. If your location is not listed, please contact us to inquire about potential shipping options.
2. Shipping Methods and Costs
We offer the following shipping methods: Standard Shipping, Express Shipping.
The shipping costs are calculated based on weight . You will see the applicable shipping costs at checkout before you complete your order.
Here’s a general overview of our shipping costs:
| Shipping Method | Estimated Delivery Time | Shipping Cost (within [Region/Country]) | Shipping Cost (to [Another Region/Country]) |
|---|---|---|---|
| Standard Shipping | [e.g., 3-7 business days] | [e.g., ₹50] or [Free for orders over ₹XXX] | [e.g., ₹150] |
| Express Shipping | [e.g., 1-3 business days] | [e.g., ₹120] | [e.g., ₹250] |
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Please note that these are estimated delivery times and may vary depending on the destination, holidays, and other unforeseen circumstances.
3. Order Processing Time
We aim to process and dispatch your order within 3-5 business days of receiving it. Orders placed on weekends or public holidays will be processed on the next business day. During peak seasons, processing times may be slightly longer.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method you choose and your location. Please refer to the table above for general estimates. Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if applicable) to monitor the progress of your delivery.
5. Shipping Restrictions
Please be aware of the following shipping restrictions:
- We do not ship to P.O. Boxes for certain shipping methods.
6. Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number and a link to the carrier’s website where you can track the status of your delivery. Please allow 24-48 hours for the tracking information to become available.
7. Lost or Damaged Packages
Tookkart is not responsible for lost or damaged packages during transit. However, if your package is lost or arrives damaged, please contact us within 7 days of receiving your order (or the expected delivery date for lost packages) and we will do our best to assist you in resolving the issue with the shipping carrier. Please retain all packaging materials and damaged items for potential inspection by the carrier.
8. Incorrect Shipping Address
Please ensure that you provide the correct shipping address at the time of placing your order. Tookkart is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have entered an incorrect shipping address, please contact us as soon as possible. We will try our best to update it if the order has not yet been shipped. However, we cannot guarantee that we will be able to make changes.
9. Delivery Issues
If you experience any issues with the delivery of your order, such as delays or non-delivery, please contact the shipping carrier directly using the tracking information provided. If you are unable to resolve the issue with the carrier, please contact us and we will assist you further.
10. Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us at:
Tookkart info@tookkart.